Privacy Policy
Effective Date: July 21, 2025
Information We Collect
We may collect the following types of information:
- Personal Information: Full name, email address, phone number, postal address, passport or government ID details (for international bookings).
- Payment Information: Credit/debit card details, billing address (processed securely by PCI-compliant third-party payment providers).
- Booking Information: Travel preferences, destinations, travel dates, loyalty programs, and booking history.
- Technical Data: IP address, device ID, browser type, operating system, referral URLs, and usage logs.
How We Use Your Information
We use your data to:
- Process and confirm travel bookings
- Provide customer support and trip updates
- Send promotional offers (with your consent)
- Improve and personalize your user experience
- Fulfill legal and regulatory obligations
We do not sell or rent your personal data.
Sharing Your Data
We share personal data only when necessary with:
- Third-party travel suppliers (e.g., airlines, hotels, tour providers)
- Payment processors
- Legal or regulatory authorities when required by law
Legal or regulatory authorities when required by law.
Data Security
We implement industry-standard security measures including encryption, secure server storage, access controls, and routine data monitoring. However, no system is completely secure. By using our Services, you acknowledge the risk inherent in data transmission over the internet.
Your Data Protection Rights - GDPR (EU/EEA Residents)
If you are located in the European Union or European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
- Right to Access
- Right to Rectification
- Right to Erasure
- Right to Restriction
- Right to Data Portability
- Right to Object
- Right to Withdraw Consent
To exercise these rights, contact us at privacy@apyia.com. We will respond within 30 days, as required by law.
Your Data Protection Rights - CCPA (California Residents)
If you are a resident of California, the California Consumer Privacy Act (CCPA) grants you specific rights:
- Right to Know
- Right to Delete
- Right to Opt-Out of Sale (we do not sell your data)
- Right to Non-Discrimination
To make a request under the CCPA, email privacy@apyia.com with the subject line 'CCPA Request'. We will verify your identity and respond within 45 days.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations.
Children’s Privacy
Our services are not intended for children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal data from children. If we become aware that we have collected data from a minor, we will delete it promptly.
Contact Us
For questions about your privacy rights or to make a request, contact:
- Email: privacy@apyia.com
- Address: Apyia, Inc., Los Angeles, California, USA